Showing posts with label e-Services. Show all posts
Showing posts with label e-Services. Show all posts

Wednesday, December 27, 2023

Saturday, November 18, 2023

ECS Process in DOP Finacle as per SB Order 09/2021

ECS Process in DOP Finacle as per SB Order 09/2021

 Monthly/Quarterly/Yearly Interest payment and Premature/Maturity closures for TDA type of accounts(MIS/SCSS/TD/RD/KVP/NSC) to Account Holder’s BANK ACCOUNT through ECS mode


Pre Requisite

1. ECS Mandate form
2. POSB Passbook
3. A cancelled cheque leaf or first page of Bank passbook of customer
4. Counter PA will check the name of depositor on cancelled cheque leaf or first page of passbook with respective POSB account’s passbook 

Process

Counter PA to invoke the respective account modification menu and update ECS mandate for existing accounts. i.e.
  • CMISAM – MIS/TD
  • CSCAM – SCSS
  • CSCACM – NSC/KVP certificates issued before 01.07.2016
  • CMISAM – NSC, KVP issued on or after 01.07.2016
  • CRDACM - RD
Update Fields as below
Note: - User shall enter value in above mentioned fields only, User shall not enter or change any value in other fields.

Note:
1. Both PO (Principal Outflow) & IO (Interest Outflow) flow code to be selected for TD/MIS/SCSS accounts one by one.
2. For NSC/KVP/RD accounts, ONLY TO (Total Outflow) flow code to be selected.
  • After all modifications click on Submit.
  • After modification, the account should be verified by the Supervisor. Supervisor must tally account number, depositor name, city code, bank code, branch code with mandate form and cancelled cheque/copy of first page of passbook.

Closure of Account

After verification of account modification, Counter PA should proceed for Account closure through respective closure menu.
During Closure, Customer Instruction option should be selected from the Repayment Mode/Close Mode dropdown for amount to be credited to Bank Account.
a. CRDCAAC _ RD Closure
b. CSCCAAC – SCSS Closure
c. HCAACTD – TD/MIS/KVP/NSC
Account closure to be verified by the Supervisor.
1. After verification of Closure, account closure report will be automatically generated in Supervisor login. Supervisor will invoke HPR menu and print account closure report generated in Finacle. This report has to be printed immediately.
2. Supervisor will sign and seal on this account closure report and provide the closure report as acknowledgement of account closure to the customer.
3. ECS mandate form along with cancelled cheque leaf/copy of first page of passbook to be attached with account closure form/premature account closure form and sent to SBCO along with vouchers.
4. ECS mandate form shall be filed in a Guard file in the Post Office for Interest payment.
Customers will get their maturity credits on D+1 working day (D = Date of Closure) in his bank account.
ECS Outward credit facility is not available for 
A. SB, PPF, SSA, NSS87 and NSS92 schemes closures
B. NSC/KVP Bulk closures using menu CNSBCV

 

Monday, November 6, 2023

Procedure to pay Postal Life Insurance (PLI) Premium Online

Procedure to pay Postal Life Insurance (PLI) Premium Online

Procedure to pay Postal Life Insurance (PLI) Premium Online


PLI Porta l:
https://pli.indiapost.gov.in/CustomerPortal/PSLogin.action

1. Step 1 (At Post Office) Mobile Number and Email ID should be added to your Policy. This will be done at Post Offices.

2. Step 2 (By Customer) Follow the below Procedure to pay premium online after mapped Mobile Number and Email ID to your policies.


3. Open the following website (PLI Portal to Generate Customer ID or to further Login) https://pli.indiapost.gov.in/CustomerPortal/PSLogin.action 4. Click on Generate Customer ID. A new window will open. Fill up all columns as seen in

PLI Policy Bond/ Premium Receipt Book. (Policy Number, Sum Assured, Insured First

Name, Date of Birth, Gender, Mobile Number, Email Address and enter the code/captcha) and click on Submit. A message will pop up (Thank you for providing the information. The Customer ID and a Registration link would be sent to your registered email ID with which the registration process can be completed. The link is valid for 72 hours only from now. After successful registration, the customer ID will be active after 24 hours.)

5. Check your email. On clicking the registration link which received in email, "Set Password" page will open. (Password Setting criteria: Password must contain the following: atleast 8-32 characters, Upper Case characters (A-Z), Lower Case characters (a-z), numbers (0-9) and special characters). Enter a new password on both the columns and click on "Set Password". The following message will appear. (Registration complete: Your account has been registered successfully. You may login with your credentials after 24 hours)

6. After 24 hours of Password Set, Login to the website (PLI Portal) by using Customer ID (which sent on Email) and Password (which created by you).

PLI Portal: https://pli.indiapost.gov.in/Customer Portal/PSLogin.action

7. After Successful Login, Click on "Payments" and select "Pay Premium"

8. Select your Policy and click on "Pay Premium"

9. In the next screen you can select "Number of Instalments Premium" > Click on "Confirm Payment" Button.

10. Confirm "Total Premium Amount" and "No. of Instalments Premium" selected and

click on "Pay Now"

11. Payment Method page will open after clicking on "Pay Now". Fill the Credit/Debit Card

details and click on "Submit" button. Enter the OTP and Make Payment.